Privacy Policy

bajilaif collects personal data from you in several ways: directly when you register an account and interact with the platform, automatically through technical systems when you browse and use the site, and occasionally from third-party sources such as payment providers and identity verification partners.

1.1 Information You Provide Directly

When you create a bajilaif account or interact with our services, we collect the following categories of personal data:

1.2 Information Collected Automatically

When you access and use bajilaif, our systems automatically collect certain technical and behavioural data. This includes:

• Your IP address and approximate geographic location (city/region level)
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation path through the site
• Betting and gaming activity, including games played, bet amounts, and session duration
• Referral source (how you arrived at bajilaif)
• Cookie identifiers and similar tracking technologies (see Section 4)

1.3 Information from Third Parties

bajilaif may receive personal data about you from the following third-party sources:

• Payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — transaction confirmation and fraud-screening signals
• Identity verification partners — confirmation of identity document authenticity and age verification results
• Anti-fraud and AML screening services — alerts related to sanctioned individuals or suspicious financial patterns

Data received from third parties is used only for the purposes for which it was shared and is subject to the same protections described in this Privacy Policy.

bajilaif processes your personal data for the following purposes. For each purpose, we rely on an appropriate legal basis.

2.1 Account Management and Service Delivery

We use your identity, contact, and credential data to create and manage your bajilaif account, verify your identity, process deposits and withdrawals, provide customer support, and deliver the core betting and gaming services you have signed up for. This processing is necessary for the performance of the contract between you and bajilaif.

2.2 Regulatory Compliance and AML

As a responsible operator, bajilaif is obligated to conduct know-your-customer (KYC) checks, age verification, and anti-money laundering (AML) screening on all registered accounts. We process your identity and financial data to fulfil these obligations. This processing is necessary for compliance with applicable legal requirements and is non-negotiable — accounts that cannot be verified may be restricted or closed.

2.3 Responsible Gaming

We process your gaming activity data — including session duration, bet frequency, deposit patterns, and use of responsible gaming tools — to monitor for signs of problem gambling behaviour and to administer any self-exclusion, deposit limit, or time-out measures that you have requested. This processing is in our legitimate interest to promote safe gambling and to comply with responsible gaming best practices.

2.4 Fraud Prevention and Security

bajilaif processes technical and behavioural data — including IP addresses, device fingerprints, and transaction patterns — to detect and prevent fraud, account takeover, bonus abuse, and other forms of platform abuse. This processing is in our legitimate interest to maintain the integrity and security of the platform.

2.5 Marketing Communications

With your consent, bajilaif may use your contact data to send you promotional communications about new games, bonuses, cricket and BPL betting offers, and other platform features. You may withdraw your consent to receive marketing communications at any time by contacting support@bajilaif or by using the unsubscribe mechanism in any marketing email we send you. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

2.6 Platform Improvement and Analytics

We use aggregated and, where possible, anonymised behavioural and technical data to analyse how players use bajilaif, to identify areas where the platform can be improved, and to optimise game recommendations and promotional targeting. Where individual-level data is used for analytics, this is carried out in our legitimate interest to improve user experience.

bajilaif does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties that are contractually bound to handle your data with appropriate security and confidentiality.

3.1 Payment Processors

To process your deposits and withdrawals, bajilaif shares the minimum necessary financial data with the relevant payment provider — for example, your bKash or Nagad mobile number when processing a mobile money transaction, or your masked card details when processing a Visa or Mastercard payment. Payment providers are independent data controllers for their own processing activities and are subject to their own privacy policies.

3.2 Identity Verification and KYC Partners

To fulfil our age verification and KYC obligations, bajilaif shares relevant identity data — such as name, date of birth, and document images — with specialist identity verification service providers. These partners process this data solely for the purpose of identity verification on our behalf and are contractually prohibited from using it for any other purpose.

3.3 Game Providers

bajilaif works with game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver its casino and sports betting products. Where a game is hosted by a third-party provider, your player identifier and relevant session data may be shared with that provider to enable game delivery, enforce responsible gaming limits, and resolve game-related disputes. Game providers are not authorised to use your personal data for their own marketing purposes.

3.4 Legal and Regulatory Disclosure

bajilaif may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are legally required to do so — for example, in response to a court order, a regulatory investigation, or an AML reporting obligation. In such cases, we will disclose only the data that is strictly required and will notify you of the disclosure to the extent permitted by law.

3.5 Business Transfers

In the event that bajilaif undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected users prior to any such transfer and will ensure that the successor entity provides equivalent privacy protections.

bajilaif uses cookies and similar tracking technologies to operate the platform, remember your preferences, measure site performance, and — with your consent — deliver relevant promotional content. A cookie is a small text file that is placed on your device when you visit a website.

4.1 Types of Cookies We Use

4.2 Managing Your Cookie Preferences

You can manage or withdraw your consent for non-essential cookies at any time by adjusting your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of bajilaif and may prevent you from accessing certain features, including account login and game play. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

4.3 Third-Party Tracking

Some cookies on bajilaif are set by third-party service providers, including analytics partners and game providers. These third parties operate under their own privacy policies. bajilaif does not control the data collection practices of third-party cookie operators and encourages you to review the privacy policies of any third-party services you interact with through the platform.

bajilaif retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise in connection with your account.

5.1 Active Account Data

While your bajilaif account is active, we retain all personal data associated with it — including identity, contact, financial, and gaming activity data — to enable the continued provision of our services and to fulfil our ongoing legal obligations.

5.2 Post-Closure Retention

Following the closure of your bajilaif account, we are required to retain certain categories of personal data for a minimum period to comply with AML regulations, tax reporting obligations, and responsible gaming record-keeping requirements. In general, financial and identity records are retained for a minimum of five years following account closure. After the applicable retention period has expired, your data will be securely deleted or anonymised.

5.3 Marketing Data

If you have opted in to marketing communications and subsequently withdraw your consent, bajilaif will suppress your contact details from its marketing lists within a reasonable timeframe. We may retain a record of your opt-out in order to ensure that you are not inadvertently contacted in the future.

As a user of bajilaif, you hold several rights over your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at support@bajilaif.

6.1 Right of Access

You have the right to request a copy of all personal data that bajilaif holds about you. We will provide this information in a clear, structured format within 30 days of receiving your verified request. There is no charge for a reasonable access request, although we reserve the right to charge a modest administrative fee for requests that are manifestly excessive or repetitive.

6.2 Right to Rectification

If any personal data held by bajilaif about you is inaccurate or incomplete, you have the right to request that we correct it. You can update certain data — such as your email address and mobile number — directly through your account settings. For corrections to identity data (name, date of birth), please contact our support team and provide supporting documentation.

6.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. This right is subject to our legal retention obligations — we cannot delete data that we are legally required to keep.

6.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interest and we are considering your objection.

6.5 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Once we receive your objection, we will cease all marketing processing without delay. To opt out of marketing communications, contact support@bajilaif or use the unsubscribe link in any marketing email.

6.6 Right to Data Portability

Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another service provider where technically feasible.

bajilaif takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

7.1 Technical Safeguards

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment details
• Hashed and salted password storage — your password is never stored in plain text
• Firewalls and intrusion detection systems to monitor and block unauthorised access attempts
• Regular penetration testing by independent security specialists
• Two-factor authentication (2FA) available for account login to add an extra layer of protection

7.2 Organisational Safeguards

Access to personal data within bajilaif is restricted on a strict need-to-know basis. Staff who handle personal data are trained on data protection obligations and are contractually bound to maintain confidentiality. Our third-party partners and service providers are subject to data processing agreements that impose equivalent security obligations.

7.3 Data Breach Response

In the event of a personal data breach that poses a risk to your rights and interests, bajilaif will notify affected users without undue delay and will take immediate steps to contain the breach and mitigate its impact. We will also notify the relevant authorities as required by applicable law.

bajilaif reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we provide. When we make a material change to this Policy, we will update the effective date at the top of this page and, where appropriate, notify you by email or by a notice on the bajilaif platform.

8.1 How to Stay Informed

We encourage you to review this Privacy Policy each time you visit bajilaif to stay informed about how we are protecting your data. The most current version of the Privacy Policy is always available at bajilaif/privacy-policy.

8.2 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by bajilaif, please contact our support team:

• Email: support@bajilaif (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response Time: We aim to respond to all privacy-related enquiries within 5 working days